For any additional information, you can use the email (contact@prodescription.ai) as well as the Facebook messaging service.

CLARIFICATIONS

Seller: www.prodescription.ai through FASTAPP DEVELOPMENT S.R.L

Platform/Online Store: www.prodescription.ai

Buyer/User: an individual or legal entity that uses our website (www.prodescription.ai) in any form, has created an account, and placed an order.

Account: the digital registration within our website using a unique username and password.

Products/Services: personalized product descriptions to be purchased by the user using the purchased tokens.

Order: the purchase of products through the website or email.

Contract: the final order.

SUBJECT OF THE TERMS AND CONDITIONS DOCUMENT

In this document, you will find the terms and conditions for using the website www.prodescription.ai. Accessing and using the website will be done in accordance with the articles in this document. Continuing to use the website or creating a user account implies your acceptance and understanding of this document, as well as the obligation to comply with it. Along with the Privacy Policy and the cookie usage agreement, these documents form the contract between you and the website www.prodescription.ai.

MODIFICATION OF THE TERMS AND CONDITIONS DOCUMENT

The Terms and Conditions may be modified due to legislative reasons, internal policies, or changes in the website’s structure. Therefore, we encourage you to review this document when you revisit the website www.prodescription.ai. In case of significant changes, we commit to informing you of these changes through an email to the address you registered with on the website. Your continued use of the website www.prodescription.ai constitutes your agreement to the new changes.

COPYRIGHT

The content of the website www.prodescription.ai, including descriptions, text, images, photographs, clips, design, layout, scripts, and databases, is the property of FASTAPP DEVELOPMENT S.R.L. Unauthorized use of this content is protected by copyright laws and other laws related to intellectual property rights, and is subject to punishment according to these laws.

PERSONAL DATA

Legal basis – Legitimate interest represents our business interest in conducting and managing it to provide you with the requested service and inform you of your rights before processing your personal data for our interests. We do not use personal data for our own activities. You can obtain additional information about how we assess our legitimate interests against any potential impact on you regarding certain activities related to the online store www.prodescription.ai.

Contractual fulfillment – represents the processing of personal data where necessary for the performance of a contract in which you are a party or to take steps at your request before entering into such a contract.

Compliance with an obligation or legal regulation means processing your personal data if necessary to comply with an obligation or legal regulation.

By registering on our platform, you automatically subscribe to receive offers, promotions, and other commercial messages.

Third parties are considered:

Service providers (acting as processors) in Romania that provide IT services and system administration.

Service providers (acting as processors) in Romania that provide payment operation and system administration services.

Professional advisors (acting as processors or joint data collectors), including lawyers, bankers, auditors, and insurers in Romania, who provide consulting, legal, banking, insurance, and accounting services.

Your rights are as follows:

Requesting access to your personal data – This right allows you to receive a copy of the personal data we hold about you and check whether we process this data in accordance with the applicable regulations.

Requesting the correction of your personal data – This allows you to request the correction of any incomplete or inaccurate data we hold about you, and we may need to verify the accuracy of the new data you provide us.

Requesting the erasure of your personal data – This allows you to request the erasure of your personal data if there are no legitimate grounds for continuing to process them. You also have the right to request the erasure of your personal data in cases where you have successfully exercised your right to object to the processing of your personal data, situations where we have processed your information unlawfully, or where we are required to erase your personal data in accordance with local legislation. We may not be able to comply with your request to erase personal data for legal reasons.

Objecting to the processing of your personal data – If we rely on legitimate interest (or those of a third party) and there is a particular situation that prompts you to object to the processing of your personal data because it impacts your fundamental rights and freedoms. You also have the right to object when we process your personal data for direct marketing purposes. In some cases, we may demonstrate compelling legitimate grounds for processing your information that override your rights and freedoms.

Requesting the restriction of the processing of your personal data – This allows you to request the suspension of the processing of your personal data in the following scenarios: (a) if you want us to establish the accuracy of the data; (b) if the use of the data is unlawful but you do not want us to erase it; (c) if you need us to store the data, even if we no longer require it, as you need it to establish, exercise, or defend legal claims; or (d) if you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

Requesting the transfer of your personal data to you or to a third party source – We will provide you or a third party designated by you with your personal data in a commonly used, electronically readable format. Please note that this right applies only to automated information for which you initially gave us explicit consent to use such data or where we used the information to perform a contract with you.

Withdrawing your consent at any time if we rely on your consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain goods or services. We will advise you if this is the case at the time you withdraw your consent.

PRODUCTS / SERVICES

The services available for purchase on the website www.prodescription.ai include personalized texts, personalized descriptions, and other digital products.

Any discounts will be indicated next to the current price. Occasionally, promotions and contests will be organized, which will comply with specific regulations communicated at the time of organization.

TOKENS

The credit of these tokens begins immediately after the purchase and is valid for 1 calendar month. At the expiration of the 1-month period, these tokens expire even if they have not been used, and the user will be automatically billed for the immediate next 1-month period. If there are no funds on the card, tokens will not be loaded into the user’s account for the following period.

The payment processor is:

Stripe, Inc.

354 Oyster Point Boulevard

South San Francisco, California, 94080, USA

Stripe Payments Europe Limited

1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland

SUBSCRIPTIONS

If the user realizes they need more tokens, they can increase their quantity by purchasing a higher subscription, and the billing period will change to the date of purchasing the larger subscription, with the number of tokens from the previous subscription being added to the new one.

For customized subscriptions, the user must contact FASTAPP DEVELOPMENT S.R.L via email at contact@prodescription.ai.

COMPLAINTS

Any complaints regarding the use of the platform www.prodescription.ai should be made via email to contact@prodescription.ai.

PRICE

The price is expressed in tokens. One token represents a specific credit value.

The price of tokens displayed on the website www.prodescription.ai is final and includes all taxes, including VAT. Prices may be subject to changes, but they will only apply to orders placed after their publication. If the price of a product is displayed incorrectly on the site, FASTAPP DEVELOPMENT S.R.L. is not obliged to deliver that product/service, but we are obligated to inform you of the error before the final order.

INVOICES

According to Law no. 571/2003 Fiscal Code, the invoice sent to the buyer is in electronic format, and accepting the terms and conditions implies implicit acceptance of receiving the invoice in electronic format. Duplicates can be obtained upon written request sent to contact@prodescription.ai or other communication channels requested by the customer and agreed upon by FASTAPP DEVELOPMENT S.R.L.

DELIVERY OF PRODUCTS / SERVICES

Immediately after purchasing tokens, the customer can transfer them to texts, personalized descriptions, which become immediately available in the user’s account.

REFUND OF TOKEN COSTS

All texts and descriptions are created on-demand, customized to the user’s needs, following the order placed on the website. For this reason, they are exempt from the right of return/withdrawal provided in Article 9-15 of Government Ordinance 34/2014.

According to Article 16, letter c of Government Ordinance 34/2014, it is not obligatory to replace already provided services created according to the specifications presented by the consumer or clearly personalized. We cannot replace or refund their value because once personalized, they cannot be resold.

However, upon request, we will provide a 10% discount (maximum 50 lei) on the purchase of future tokens.

LIMITATIONS OF LIABILITY

All information found on the website www.prodescription.ai is for informational purposes. By placing an order, you accept the terms and conditions and commit to reading and implementing the application method of the purchased services from the website www.prodescription.ai.

FASTAPP DEVELOPMENT S.R.L. assumes no responsibility or liability for possible damages that may arise from the improper use of the services purchased through the website www.prodescription.ai.

If you have any questions or complaints regarding this Policy, please contact us. If you are an end-user (i.e., a person conducting business or transacting with a business user), please consult the privacy policy periodically for information on privacy practices, options, and controls, or contact us directly via email at contact@prodescription.ai.